Questions? We're here to help. AED LifePower is dedicated to helping individuals, business, non-profit, and goverment agencies with selecting the best automated external defibrillator for your specific purposes.
Toll-Free Phone: (800) 275-5942
Fax: (858) 429-4675
We're available 9am-6pm PST by phone at (800) 275-5942, instant message, or email 24 hours a day. Use the helpful links below to easily contact us.
Shopping for the best price or interested in quantity discounts. We're here to help! Give us a call or send us an email and one of our experts will assist you. Please contact us directly for best prices.
AED LifePower is proud to accept all major credit cards including American Express, Visa, Discover, and MasterCard. We also accept PayPal payments through our website. Please note that all credit card transactions are verified for fraudulent activity. Billing statement transactions will appear as Imagine Stores / AED on your monthly statement.
Purchase orders are accepted from Government and commercial agencies dependent upon verification with Dun and Bradstreet.
Low Price Guarantee
Rest assured that you are received the best price available when you purchase from AED LifePower. We will be any advertised competitor's prices. If you find a qualifying product at a lower price within 30 days of your purchase, we will refund 100% of the difference!
The store or website must be an authorized retailer of the manufacturer. Note: Be careful shopping out there! Unauthorized, unscrupulous retailers may be selling second hand, refrubished, or discontinued products. Your life, or the life you may be saving isn't worth jeopardizing to save a few dollars. The lower price must be published on the competing web site and must be available for verification by our customer service department. If the web site with a lower price is an auction site, paid membership club, eBay Express, close out site or close out item on a web site we do not offer the 100% guarantee on these items.
Taxes and our shipping charges will be included when calculating the price difference.
If you have found a product you're intested in purchasing at a lower price, please contact us and we will verify the retailer you are purchasing from is authorized by the manufacturer.
AED LifePower will happily accept all returns within 30 days from the delivery date.
All damaged /defective / or unopened items must be reported no later than 10 days from the delivery date.
All return items must have a prearranged Return Merchandise Authorization Number. Please email firstname.lastname@example.org and include your order number, your name, and the product you are returning. You can also call us at (800) 275 - 5942 to arrange an RMA.
All returned products must be in original condition and packaging with all the packing materials, manuals and registration cards intact. We will not accept dirty, broken or used products or any items in non-standard packaging. Some of our products are offered with free shipping, so please be aware that if you return one of these products our actual outbound shipping costs will still be deducted from your return refund.
If a product arrives damaged, or we made an error, and it cannot be remedied with replacement parts we will pay to return the item to us and send a replacement to you. If you decide you do not want parts or a replacement, the item can be returned under our standard return policy.
We're here to help. If you have questions or need assistance please contact us at (800) 275-5942.
All of our orders ship very fast, usually within one to two business days from our warehouse. All orders over $70 ship free to any where in lower 48 continental states and FPO address. Please contact us if you are in Alaska or Hawaii we can arrange shipping to your address. Please contact us directly via email and provide us the product name, item #, or UPC code along with your address for a shipping rate.
All AED's come with a full 5 year manufacture's warranty. For your conveniance we have listed the technical support phone numbers for the major manufactures or AEDLIFEPOWER.com products.
Defibtech, LLC 866-333-4248 866-333-4248
HeartSine 866-478-7463 866-478-7463
Philips 800-263-3342 800-263-3342
ZOLL Medical 800-348-9011 800-348-9011